netjili Terms and Conditions

1. General Terms and Acceptance

Netjili is an internationally licensed online gaming and betting platform serving players in Bangladesh and various other countries. By using our website and mobile application, you acknowledge that you have read and understood these complete Terms and Conditions, Privacy Policy, and Responsible Gaming Policy.

1.1 Age and Legal Eligibility

You must be at least 18 years old to use netjili's services. We strictly prohibit gambling and betting by minors. You will need to verify your age and identity during registration. We may request additional documents at any time. If we discover that you are under 18 years old, your account will be immediately suspended and all winnings confiscated.

1.2 Jurisdiction and Legal Compliance

It is your responsibility to verify whether online gaming and betting is legal in the country or region where you reside. netjili does not accept players from certain prohibited jurisdictions. You confirm that you are allowed to use our services according to your local laws. If you register from a prohibited territory, we reserve the right to close your account and withhold funds.

1.3 Account Restrictions

Each person may only open one account at netjili. Creating multiple accounts is strictly prohibited and will result in account suspension. We detect duplicate accounts using IP addresses, device fingerprints, and payment information. All duplicate accounts will be closed and winnings may be voided.

2. Account Registration and Verification Process

To open an account at netjili, you must complete a full and accurate registration form. All information you provide must be true, current, and accurate. Providing false or misleading information is a serious violation of the terms and may result in account cancellation.

2.1 Required Information

You must provide the following information during registration:

• Full Name (as per government ID)
• Date of birth (for age verification)
• Valid email address
• Mobile Number
• Residential address
• A strong password
• Preferred currency

2.2 KYC Verification

To fully activate your account and be able to withdraw, you must complete KYC (Know Your Customer) verification. This will require the following documents:

• Government-issued photo ID (National ID card, passport, or driving license)
• Proof of address (utility bill, bank statement - within three months)
• Payment method verification (bank card or account number)

The KYC process is usually completed within 24-48 hours. Your withdrawals may be limited until verification is complete.

2.3 Account Security

You are solely responsible for keeping your account credentials (username and password) confidential. Do not share your login information with anyone. You are responsible for all activities conducted on your account, even if accessed by a third party without authorization. If you suspect your account has been compromised, notify our support team immediately.

3. Betting Rules and Terms

When betting at netjili, you must follow the rules below. These rules apply to all types of betting - Sports Betting, casino games, live dealers, and virtual games.

3.1 Bet Placement and Acceptance

All bets must be placed from your account balance. You can only bet the amount available in your account. Once a bet is confirmed, it generally cannot be changed or cancelled. netjili reserves the right to reject or limit any bet, especially if we believe the bet resulted from incorrect odds, technical issues, or suspicious activity.

3.2 Minimum and Maximum Bet Limits

Each game and bet type has minimum and maximum bet limits. These limits may vary by sport and event. VIP players may have higher limits. Current limits are displayed in the game interface. We reserve the right to change these limits at any time.

3.3 Bet Settlement and Results

Sports bets are settled after official results are announced. Casino and live games are settled immediately. If an event is cancelled or postponed, bets are usually refunded. However, specific sport rules may apply. All results are final according to netjili's records. If an incorrect result occurs due to a technical error or obvious mistake, we reserve the right to resettle or void bets.

3.4 Prohibited Activities

The following activities are strictly prohibited and will result in account suspension and fund confiscation:

• Participating in betting syndicates or organized groups
• Arbitrage betting or cover-bet strategies
• Collusion or match-fixing
• Using bots, scripts, or automated software
• Inside information or courtsiding
• Using multiple accounts
• Bonus Abuse

4. Bonus and Promotional Terms

Netjili regularly offers various bonuses and promotions. Each bonus has specific terms and conditions that must be met. By accepting a bonus, you agree to these terms.

4.1 Welcome Bonus

New players will receive a 100% match bonus on their first deposit (up to BDT 20,000) and 200 free spins on selected slot games. This bonus is available once per person, household, address, and IP address. The minimum deposit for the welcome bonus is BDT 1,000. The bonus and deposit amount are subject to a 35x wagering requirement.

4.2 Wagering Requirements

All bonuses come with a wagering requirement. This means you must bet the bonus amount a specified number of times before withdrawal. For example, a BDT 10,000 bonus with 35x wagering means you must bet BDT 3,50,000. Different games contribute differently to wagering—slots typically 100%, table games 10-20%, and live dealer 10%.

4.3 Bonus Expiry and Cancellation

Wagering must be completed within 30 days of bonus issuance. If not completed within this period, the bonus and associated winnings will be voided. You may cancel your bonus at any time, but doing so will also forfeit all winnings earned using the bonus.

4.4 Bonus Abuse

Netjili does not tolerate bonus abuse. The following activities will be considered bonus abuse:

• Opening multiple accounts to repeatedly claim welcome bonuses
• Using low-risk betting strategies just to meet wagering requirements
• Bonus hunting (depositing and playing solely for bonuses)
• Coordinating with others to exploit bonus benefits

If bonus abuse is detected, all bonuses and winnings will be forfeited and the account may be closed.

5. Payment, Deposit, and Withdrawal Policy

Netjili is committed to providing a secure, fast, and convenient payment experience. We support various local and international payment methods for Bangladeshi players.

5.1 Deposit Methods and Processing

We accept the following payment methods:

• Mobile Banking (Instant)
• Bank Transfer (1-3 business days)
• Debit/Credit Card (instant)
• E-Wallet (instant)
• Cryptocurrency (10-30 minutes)

The minimum deposit amount is BDT 500. Maximum deposit varies according to your account level and payment method. All deposits should be added to your account instantly (except bank transfers). If there is any delay, contact our support team.

5.2 Withdrawal Process and Timeframes

Your account must be fully verified to request a withdrawal. The minimum withdrawal amount is BDT 1,000. Withdrawals are typically processed within 24-48 hours. Cryptocurrency withdrawals are fastest, often completed within a few hours. First withdrawals may be delayed due to additional verification.

5.3 Payment Verification and Security

Your financial security is our top priority. All payment transactions are secured with 256-bit SSL encryption. To withdraw, you must use the same payment method you used for deposits. This helps prevent money laundering. Large withdrawals may require additional security checks.

5.4 Fees and Charges

Netjili does not charge any fees for deposits or withdrawals. However, your payment provider (bank, mobile banking operator) may charge their own fees. Market rates will apply for currency conversion. We recommend transacting in your account currency to avoid additional costs.

6. Limitation of Liability and Dispute Resolution

Netjili makes every effort to provide a secure and fair gaming environment, but our liability is limited under certain circumstances.

6.1 Service Availability

While we aim to provide 24/7 service, we cannot guarantee uninterrupted access. Temporary downtime may occur due to technical issues, maintenance, or external factors. We will attempt to provide advance notice for planned maintenance. Bets placed during server downtime generally remain valid and will be settled normally.

6.2 Technical Errors and Mistakes

If an incorrect result occurs due to a technical error, wrong odds, or software malfunction, netjili reserves the right to void or correct affected bets. This includes obvious pricing errors, duplicate bets, or game malfunctions. We will strive to be fair and transparent in all cases and will provide explanations to affected players.

6.3 Third-Party Services

Netjili works with third-party game providers and payment processors. We are not responsible for the quality or availability of these third-party services. However, we only work with reputable and licensed partners and will assist you with any issues.

6.4 Dispute and Complaint Resolution

If you have a dispute or complaint, first contact our Customer Support team. We take all complaints seriously and will provide an initial response within 48 hours. Complex matters may require additional time for full investigation. If we cannot reach a resolution directly, you may submit a complaint to our licensing authority.

6.5 Account Closure and Suspension

Netjili reserves the right to suspend or close your account at any time for any reason, especially if you violate these terms. This includes fraud, multiple accounts, bonus abuse, or suspicious activity. In case of account closure, your legitimate balance will be refunded (excluding bonuses and illegitimate winnings).

6.6 Legal Jurisdiction

These terms are governed by the laws of our licensing jurisdiction. Any disputes will be subject to the exclusive jurisdiction of the courts of our registered office. However, we always prefer friendly resolution outside of court.